Keeping pace with how retail operators search for suppliers and service providers online can be especially challenging due, in large part, to the pace of technological innovation that drives shifts in user preferences and engagement.
Month: February 2020
The Art of Engagement
In a pair of recent articles on the importance of networking in business, The Harvard Review at once lauded the necessity of businesspeople to attend and actively participate in networking events to advance their personal and corporate standing.
Prioritizing Customer Service Impacts Bottom Line
In this Internet era of disconnectedness, it is important for stores to create a personal connection with customers. A “back-to-basics” customer service approach with front-line facing staff will create a service-oriented culture.
